🔄 Return Policy – YogWise

At YogWise, we are committed to providing high-quality wellness products and ensuring your satisfaction. However, due to the nature of our offerings, returns are subject to specific conditions to maintain hygiene and product integrity.

✅ Eligible Returns

You may request a return or replacement only if:

• You received a damaged or defective product

• The product you received is incorrect (wrong item delivered)

• The item is expired or missing from your order

📅 Return Request Window: You must raise a return request within 48 hours of receiving your order.

📦 Product Condition: Returned items must be:

• Unused and unopened

• In original packaging

• Accompanied by proof of purchase and images of the issue

❌ Non-Returnable Items

For hygiene and safety reasons, the following items are not eligible for return:

• Opened or used products

• Health supplements and personal care items

• Products marked as non-returnable on the product page

• Free gifts, samples, and items purchased on sale or via promotional offers

🔁 Return Process

1. Contact Us: Email support@yogwise.com within 48 hours of delivery with:

   • Order ID

   • Photos of the product and packaging

   • Description of the issue

2. Review: Our team will assess your request within 24–48 hours.

3. Approval & Pickup: If approved, we’ll arrange a reverse pickup or provide further return instructions.

4. Resolution: Once we receive and inspect the item, we’ll process a replacement, store credit, or refund, based on availability and your preference.

ℹ️ Notes

• Returns sent without prior approval will not be accepted.

• YogWise reserves the right to decline a return if the product does not meet our policy guidelines.

🧘 Need Help?

For assistance with returns, please contact:
📧 support@yogwise.com

Thank you for supporting YogWise.
We’re here to ensure your wellness journey is smooth and fulfilling. 🌿