💸 Refund Policy – YogWise

At YogWise, your satisfaction is important to us. We strive to provide high-quality wellness products and a seamless experience. However, if something doesn’t feel right, we’re here to help.

🧾 Returns & Replacements

We accept returns and offer replacements only under the following conditions:

✅ Damaged or Defective Product: If your item is damaged, defective, or missing upon delivery, please contact us within 48 hours of receiving the product.

✅ Wrong Product Received: If you’ve received an incorrect item, please notify us within 48 hours, and we’ll arrange a prompt replacement.

🚫 Returns Not Accepted For:

• Opened or used products

• Items returned without original packaging

• Products purchased on sale or as part of promotional offers

• Personal care, health supplements, or intimate wellness items (due to hygiene concerns)

🔄 Refunds

Refunds are processed only in the following scenarios:

• If the product is out of stock and cannot be replaced

• If a prepaid order is cancelled before shipment

• If the product qualifies for a return (as per above conditions) and a replacement is not feasible

✅ Refund Timeline:
Refunds will be credited to your original payment method within 7–10 business days after approval.

📩 How to Request a Return or Refund

1. Email us at support@yogwise.com with your Order ID, issue details, and clear photos (if applicable)

2. Our team will review your request within 24–48 hours

3. If approved, we will arrange reverse pickup or guide you through the return process

🔁 Cancellations

• Orders can be cancelled before shipment by emailing us at support@yogwise.com or calling our customer care

• Once shipped, cancellations are no longer possible

📞 Need Help?

We're always here to support your wellness journey.
📧 support@yogwise.com

Thank you for choosing YogWise.
Your trust means the world to us. 🙏